Still need some help? Check out some frequent questions we get
It seems to take ages for my dubble to arrive in the lab
This could also be down to your internet connection. Also once you upload a single it can sometimes take time for it to find a random match on our server. You know what they say though? There is a certain virtue that starts with the letter p!
I want to remove a photo
All you have to do is tap the three dots at the bottom of the dubble and press delete.
If i delete a single or dubble will it be removed from your server?
No, it will simply be removed from your stream.
If i delete a dubble will the other user also lose the dubble?
No they won’t, it will just be removed from your stream.
Once i receive a dubble who owns the picture?
Both users own the rights for their dubble. For more information on this go to dubble.me/terms
My dubbles aren’t that good. What can i do?
Firstly don’t give up! It happens that someone uploads a masterpiece and it gets dubbled with a ketchup stain on a table. You can redubble your single by tapping the redubble icon below the dubble and then delete the dubble you don’t like. If you need tips on how to improve your photos please check our blog life.dubble.me
Can i chose who to dubble with?
Yes, simply go to anyone’s profile and tap dubble with me
Can i chose a photo to dubble with?
Currently no. We love the feeling of surprise you get from the random process and if you don’t like the result you can simply redubble.
How can I add filters or effects?
There are many options here. You can upload images from your camera roll so if you want filters you can add them first in one of many photo applications that provide filters. For more tips please check our blog life.dubble.me
I want to dubble with my own photos, is this possible?
No, if you want to dubble your own photos please download our other app called dubble studio!
I want to dubble with my favourite users, is this possible?
Yes, at the moment it is random. When you upload a single switch on ‘mix with favourites’
My photo dubbled with an inappropriate image. What can i do?
Please report this ASAP directly from dubble by tapping the three dots below the dubble and pressing “report photo”
How can I change my Username?
Soon you will be able to do this directly from the app. For now please contact email@example.com.
How can I delete my Account?
We obviously don’t want to see you leave but if you really have to go we’ll understand. Please go to the menu (top-right button) in the app and select settings. Don’t forget to let us know why you’re leaving, all feedback helps
How can I stop people dubbling with my photos?
All you have to do is go to their profile and click on their avatar. From there click on block user. They will not be able to dubble with you and vice versa. If you believe the user is posting inappropriate images or comments please also report the user via the same process.
Can I upload the same photo more than once?
You can but we would rather you didn’t. If you upload the same picture more than once it increases the chance of other users dubbling with the same photo. Instead could you use the redubble feature by tapping the redubble icon.
I’ve forgotten my password. What should I do?
Please click on the forgot your password link from the login page and follow the instructions. If you still encounter problems email firstname.lastname@example.org.
How can i get featured in discover?
We usually discover great dubbles through browsing the app or checking the dubbles shared on social media. So make sure you share your best ones!
I have no idea what dubble, single and other words mean!
dubble the world’s first community for people to create images together.
a single one of the two photos that form a dubble
a dubble a photo that has been mixed with another photo.
dubbling the process of mixing two photos together.
dubbled the status of a dubble when finished dubbling.
dubbles a set of two or more dubble photos.
dubblers a person or people you have dubbled with or who want to follow your dubble activities or you theirs.
favourites dubblers you have marked as favourites so you can follow their activity and dubble with them (by selecting dubble with favourites)